Factors Affecting Online Shopping - 1438 Words

Factors Affecting Customers’ Satisfaction in the Environment of Online Shopping 1. Abstract Online shopping is a process of buying and selling of products and services through the Internet. Online shopping has become the fastest-growing industry and Internet users have reported that online shopping is one of their primary uses of Internet. With the help of online shopping, the consumers can purchase clothing, shoes, books, airline and events tickets, foods, computers hardware and so on. In the present study an attempt have been made to analyze the perception of the young people towards online shopping in Punjab. For the analysis of data descriptive statistics have been applied. Majority of the) respondents assumed that transaction†¦show more content†¦The development of internet has created a paradigm shift of the traditional way people shop. A consumer is no longer bound to opening times for specific locations; he can become active at virtually any time and place and purchase of products or services. The number of internet users is constantly increasing which also signifies that online purchasing is increasing. The previous primary reason for shopping online was price, which has now changed to convenience. The importance of analyzing and identifying factors that influence the consumer when consumer decides to buy on the internet is crucial Since the internet is a new medium, there have been new demands set by the consumer. That is why it is crucial for the online retailers to know the factors which influence the online consumer. Internet is changing the way consumers shop and buy goods or services and has rapidly evolved into a global phenomenon. Many companies have started using the Internet with the aim of cutting marketing costs, thereby, reducing the price of their products and services in order to stay ahead in highly competitive markets. Customers use the Internet not only to buy the product online, but also to compare prices, product features and after sale service facilities, Many experts are optimistic about the prospect of online business (Shergill and Chen, 2005).Show MoreRelatedFactors Affecting Online Shopping13393 Words   |  54 Pagesto everyday activities has become so common in recent times that it has completely changed the way we live. Previous day to day activities such as communication, socializing and even consultancy which were undertaken face to face have since moved online. Consequently this has changed the way business transactions are conducted as well. The improvement of technology for internet communications such as the development of widely available broadband services and increasingly fast fiber-optic networksRead MoreAn Evaluation of the Factors Affecting the Online Shopping Intentions of Consumers in China3131 Words   |  13 PagesAbstract Online shopping has grown rapidly in China over the last decade, yet there are only a few studies in Chinese context. This research focuses on B2C (Business to Customer) and C2C (Customer to Customer) to identify the factors that affect online shopping intention of consumers in both positive and negative aspects. However, there are some differences exist that influence online shopping intention among different countries. As a result, this essay evaluates the determinants of online shoppingRead MoreLiterature Review On The Field Of Online Shopping1187 Words   |  5 Pagesincludes reading research papers to get a clearer image of recent advancements in the field of Online shopping . In-fact we believe research is the most essential phase of our project because this is the first time we are working on this particular type of project and it’s a challenge for us. So, to make ourselves feel comfortable with this project it was quite necessary for us to understand Online shoppin g its various application and the ongoing researches in this field. Literature review is an essentialRead MoreQuestions On Online Shopping Development1748 Words   |  7 Pagesrepurchases. In last decades, online shopping speedily develops and deeply impacts traditional shopping. Customers and retailers are allowed to run business without limitation of geography and temporal barriers around world. By the advantages of Internet, lower prices will be provided in online markets while improve social welfare (Bapna et al. 2008), more selected product , and higher efficiency than traditional markets (Ghose et al. 2006). With online shopping development, online customer satisfactionRead MoreOnline Advertising As An Advertising Medium Essay1398 Words   |  6 Pagesinformation technology has enhanced the importance of online advertising. The importance of the Internet as an advertising medium has generated a lot of attention in recent years. With the growth of internet usage from few years, increase the trend of shopping online (James et al, 2016). Nowaday s, many companies are more concerning about how to attract customers to increase their revenue and become a leader in competitive market. So they move towards online advertisements as many people spend more time forRead MoreOnline Shopping Is Affecting The Viability Of Physical Storefronts1134 Words   |  5 PagesCQUNIVERSITY AUSTRALIA DEB 1 Research Essay 1,016 words Teacher Mary Brennan Page 2 This is evidence that online shopping is affecting the viability of physical storefronts to stay in business. Identify the main problems and offer solution. There are a growing number of people choosing online shopping and this growing trend has emerged all over the world over the last few decades. Online shopping cuts a lot of hassle and stress out of going to the store but also has a possibility of charging more soRead MoreOnline Shopping Conduct And Internet Shopping Essay1659 Words   |  7 PagesINTRODUCTION Online shopping is almost to synonymous to customary shopping through brick and mortar stores. As indicated by UCLA Center for Communication Policy, online shopping has been rising as a standout among the most famous web exercises, marginally behind e-mailing and internet surfing and in addition surpasses online entertainment search and online news. Online shopping conduct (additionally called web purchasing conduct and Internet shopping/purchasing conduct) implies to the procedure ofRead MoreFactors Affecting The Indian Online Retail Market1201 Words   |  5 PagesOnline retail market in India: Recent changes in the Retail environment in India have pave way for major changes in the infrastructure, technology, regulation, shift in demographic patterns and changes in consumer preferences Broadbridge and Srivastava (2008). The main reasons for the transformation of retail market in India are factors such as rising disposable income, socio-economic growth, urbanization, demographic transitions, increasing middle income group and high demand. Broadbridge and SrivastavaRead MoreThe Role of the Internet in Supply Chain Management1872 Words   |  7 Pagesanalyze parts of the supply chain and thus optimize it even further. This assignment will discuss about the e-SCM system and how company will gain competitive advantages through the use of e-SCM system. The industry chosen for analysis is modern online shopping company such as Amazon, e-Bay and Taobao. Various Aspects of e-Supply Chain Management System Organisations make use of information system to improve their operations at all level. Michael Porter first introduce in 1985 of the Value ChainRead MoreOnline Shopping Is Invented By Michael Aldrich1500 Words   |  6 PagesOnline shopping was invented by Michael Aldrich in the U.K. in 1979 using the technology called Videotext. It was an interactive information system that connected a modified domestic TV to a real-time transaction processing computer via a domestic telephone line (Aldrich, 2011). In 1990, Tim Berners-Lee created the world-wide web server and browser in the U.K. to complement the online technology and thus, unlocked the Internet’s potential (Jarvenpaa and Todd, 1997; Aldrich, 2011). Hence today, online